Flow XO tell us why the quality of your customer service is so important. Your staff are usually the first people customers will interact with. They act as a lasting first impression of your brand or ...

Starting a customer service training business will allow you to teach valuable skills, and help companies and employees reach their potential. Customer service is the backbone of every business, but ...

Wow customer service is an essential part of becoming a legendary customer-centric business. That’s because customers think in terms of stories, and you want them to retain—and retell—stories of what ...

In the hospitality and catering industry, customer service training is arguably the most vital category of instruction that management and employees ever receive. Businesses in this field include ...

We have all been in situations where we have been treated poorly by a food server, service manager, receptionist or product installer. The end result of such an encounter is typically a vow to never ...

The Carrier & Vehicle Safety Section is responsible for ensuring the safe performance of commercial truck and bus carriers under Alberta's National Safety Code (NSC) Program. One standard of the NSC ...

Global Government Forum provides a wide range of live, interactive training courses which build on our ethos of providing high-quality events and information for civil servants from around the world.