Quality assurance (QA) testing is the process that ensures a premium quality product for customers. QA is merely the strategy used to avoid any software product or service problems and to make sure ...

Customers of the trading platform TopstepTrader would’ve received an alert about a new feature that wasn’t actually available yet had it not been for the company’s QA team. When staging ...

Before any code is written at Club Automation, a conversation between QA testers and developers takes place. “This allows the testers to ask lots of questions and clarify items in user story ...

Healthcare software operates in a unique environment where quality assurance (QA) has higher stakes than in other software environments, such as with banking apps or social media platforms. When a ...

Before the rise of the advanced technologies that many companies use today, traditional quality assurance practices required products and services to be evaluated manually. They evaluated key factors, ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

Contact centers are more than just service hubs—they're where the critical interactions that shape brand perception and loyalty occur. Contact center quality assurance (QA) ensures that every customer ...