Legislators could be asked for help in pushing communications provider Suddenlink to reestablish a customer service center in West Virginia. Charlotte Lane Charlotte Lane, the chairwoman of the Public ...

CHARLESTON, W.Va. — West Virginia regulators fined Suddenlink Communications $2.2 million on Wednesday and ordered it to locate a call center in the state following customer complaints about the ...

Jul. 3—CHARLESTON — Dubbing a telephone and internet provider's response to "disastrous customer service problems" as "completely inadequate," the Public Service Commission of West Virginia has called ...

Aug. 24—During the state's history, West Virginians have had to fight — for miners' rights, for black lung benefits, for their country and, sometimes, to eke out a living when the coal mines were shut ...

LAKE CHARLES, La. (KPLC) - After Hurricane Laura struck Southwest Louisiana at the end of August, Suddenlink’s CEO visited Lake Charles in September and said he expected service to be fully restored ...

CHARLESTON, W.Va. — Suddenlink, which has around 190,000 internet and cable subscribers in West Virginia, will become Optimum by the end of the year. However, for Delegate Daniel Linville (R-Cabell), ...

After years of service issues, leaders in Tarboro say they’re bringing in a new broadband company to compete with the town's current provider Suddenlink. Some Tarboro business owners hope the move ...

CHARLESTON — The House of Delegates committee working on a bill laying out new broadband regulations heard from Suddenlink Communications on Monday on what the cable and internet service provider was ...

CHARLESTON, W.Va. (WSAZ) - The Public Service Commission has ordered Suddenlink Communications to show why it should not be required to take specific remedial steps to improve service to customers and ...

The West Virginia PSC fined Suddenlink more than $2.2 million Wednesday. (File Photo) CHARLESTON — The West Virginia Public Service Commission announced Wednesday a $2.2 million fine for TV and ...

CHARLESTON, W.Va. (WSAZ) - On Feb. 9, the West Virginia Public Service Commission announced its largest fine to date, when they levied a $2.242 million penalty against cable provider Suddenlink. “We ...

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