Many enterprises using Microsoft teams for collaboration are now turning their attention to telephony needs and asking: What can Microsoft do for me? But like any IT project, migrating your telephony ...

For the first 100 years of the telephone business, all telephone circuits were analog. They were designed around the characteristics and problems of analog current and were maximized for that use.

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Integrating a business’s telephone system with the call agent ...

Virtually all currently marketed IP telephony systems share a common design platform of server-based call control and distributed media gateways, but there still remain noticeable differences that ...

David Stever, manager of communication technology services at PPL, knows that IP telephony is the future. He also knows that his company (formerly known as Pennsylvania Power & Light) has a massive ...

Radio listeners like to interact on-air with their favorite stations, and the telephone is still the easiest way for them to do it. Since the first on-air phone systems were introduced, the technology ...

AI won’t fix customer experience if phone systems and CRM platforms don’t share real-time context. Integrating them first ...

RFG believes the recent interest in IP-PBX voice telephony systems and the increased use of voice over IP (VoIP) technology in converged enterprise environments has sparked a renewed interest in voice ...

Telephone technology applications in the restaurant world can cover all different types of establishments. From small mom-and-pop diners to multi-location franchises, the type of phone system your ...