Rising utility bills are weighing on customer perceptions of U.S. electric and gas companies, according to two new J.D. Power studies released today. The average monthly residential electric bill has ...

Image art via ChatGPT-5. As data centers and advanced manufacturing accelerate across the United States, utilities are facing load requests that far exceed traditional planning timelines. The demand ...

As part of its ongoing analysis of customer experience with residential utilities, J.D. Power tracks the average prices customers pay for electric, gas and water services nationwide. This average ...

Forbes contributors publish independent expert analyses and insights. Robert Rapier is a chemical engineer covering the energy sector. Over the past month, friends, family, and acquaintances have ...

The 2025 J.D. Power study reveals a historic decline in U.S. residential electric utility satisfaction, primarily driven by a 34% increase in average bills since 2020, reaching $189 monthly. Despite ...

Ari Peskoe is the Director of the Electricity Law Initiative at the Harvard Law School Environmental and Energy Law Program (EELP). EELP receives funding from philanthropic foundations that support ...

The Zacks Utility – Electric Power industry players generate and supply electricity to millions of customers across the United States. Utilities are increasingly shifting toward clean fuel sources and ...