At the moment, small- and medium-sized businesses (SMBs) have perhaps the most to gain from the explosion of new VOIP services. In one move, businesses can outsource their communications, doing away ...

As someone who spends a considerable amount of time each week collaborating and engaging with people from across the entire world, I have grown to tremendously appreciate the incredible power of ...

Agentic VoIP follows a series of advancements introduced in 2025, including Agentic Email and Agentic Procedures, all designed to bring AI-powered intelligence into the Collections process. Together, ...

If you’re thinking about replacing or upgrading your business phone system, you have an important choice to make. Do you want to use a Voice over IP (VoIP) or a Private Branch Exchange (PBX) service?

SIP vs VoIP: what's the difference? If you’re setting up a new VoIP business phone system, this question will sound familiar. You've likely run into the acronyms SIP, or Session Initiation Protocol ...

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Since the Big 3 cell companies in Canada are all varying degrees of crooks and bastards, I've been looking for alternatives. After noticing that it can be cheaper to get a data-only plan, I started ...

The cord-cutting movement isn’t limited to consumer cable and Netflix. As Voice over Internet Protocol communication matures and as high-speed Internet becomes cheap and ubiquitous, an increasing ...