VoIP stands for Voice over Internet Protocol. It’s a technology that lets you make phone calls using your internet connection instead of a traditional landline. VoIP systems are a great solution for ...

We are becoming less and less dependent on mobile networks. You can get a data signal almost everywhere that you can get a mobile signal and most of us are around WiFi most of the time anyway.

Agentic VoIP follows a series of advancements introduced in 2025, including Agentic Email and Agentic Procedures, all designed to bring AI-powered intelligence into the Collections process. Together, ...

While choosing VoIP over landline phones is generally an easy decision for most companies, there are a few situations where your business may want to go with a landline or hybrid VoIP system. For a ...

Level 3 Communications has expanded its suite of voice over IP offerings with a new toll-free calling service designed to help call center operators, service providers and others reduce their monthly ...

7 Key Things to Know about VoIP Before Signing a Contract Your email has been sent Learn what to look for in a VoIP contract to ensure you’re getting the best deal for your business, including ...

When the call is free as with Skype, or cheap with Vonage, callers may accept slightly less call quality. But call center callers and agents need better quality. Calls using public VoIP services have ...

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The Federal Communications Commission last week voted for proposed rules that would require managed VoIP phone calls to be subject to the same federal wiretap policy as the wired and cellular public ...

Microsoft shut down Skype on May 5, with some features shifting to Microsoft Teams. Users can port their numbers to alternatives like Google Voice, Zoom, or VoIP services. Some platforms offer free ...