Lately we have been hearing the word “automation” a lot in the context of digital disruption. Automate processes. Automate delivery. Automate your front office strategy. Yet, automation can be a very ...

Amazon is reportedly planning to replace human workers with AI-powered robots to cut costs and boost efficiency. Internal documents suggest the company could avoid hiring around 6,00,000 US workers by ...

Getting a handle on IT processes has been a major focus for IT organizations and management vendors over the past year. Some organizations and vendors are looking toward cross-domain IT processes.