When asked, “Do you use work orders?”, equipment managers respond in frustration and talk about systems that are “too complicated,” “unnecessary,” or “just paperwork.” It is time to think seriously ...

Still using paper in the field? Discover how mobile work orders and digital checklists can save time, boost first-time fix rates, and help your technicians deliver great service experiences ...

Jeremy Burkhart, a partner at Holland & Knight, outlines a few ways contractors can respond when the customer tells them a project is either on pause or will not continue. In today’s environment, many ...