Results will be compiled into a digest of successful strategies to effectively improve the work setting and support nurse leaders. A collaboration that developed more than 10 years ago between a ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® Systems Inc. (Nasdaq: VRNT) today announced its participation in various speaking engagements and industry events taking place this month. CRMXchange QA & ...

Heidi Farris is the CEO of ActivTrak, focused on helping organizations use data to understand and optimize the way teams work. In boardrooms across industries, discussions around EBITDA and ...

Adopting a technology-first mindset is only step one in the overall direction, writes Raju Karki of Karki Consulting Group. Workforce optimization in the modern workplace is complex, to say the least.

Forbes contributors publish independent expert analyses and insights. Caroline Castrillon covers career, entrepreneurship and women at work. For the first time ever, organizations are employing a ...

DMG Consulting last year valued revenue for the global contact center workforce optimization market at $2.1 billion, up only slightly from 2019’s total. The primary drivers of the market during the ...