Voice over Internet protocol and public branch exchange systems -- VoIP and PBX, respectively -- are two ways of achieving the same end goal: to make and receive phone calls. Traditional PBX systems ...

If you’re thinking about replacing or upgrading your business phone system, you have an important choice to make. Do you want to use a Voice over IP (VoIP) or a Private Branch Exchange (PBX) service?

The cord-cutting movement isn’t limited to consumer cable and Netflix. As Voice over Internet Protocol communication matures and as high-speed Internet becomes cheap and ubiquitous, an increasing ...

Agentic VoIP follows a series of advancements introduced in 2025, including Agentic Email and Agentic Procedures, all designed to bring AI-powered intelligence into the Collections process. Together, ...

Our content is funded in part by commercial partnerships, at no extra cost to you and without impact to our editorial impartiality. Click to Learn More Managing high call volumes can be a headache, ...

SIP vs VoIP: what's the difference? If you’re setting up a new VoIP business phone system, this question will sound familiar. You've likely run into the acronyms SIP, or Session Initiation Protocol ...

VoIP (Voice over Internet Protocol) is a system for transmitting voice calls over the internet. IP phones use an internet connection rather than phone lines for transmission, but otherwise work the ...

Ascendant Technologies reports that budget-conscious businesses can enhance productivity and security through IT solutions like managed services and cloud computing.

The new Nyquist peripherals by Bogen Communications LLC extend system functionality beyond traditional paging endpoints.

At its December Open Meeting, the FCC adopted a Third Report and Order and a Third Further Notice of Proposed Rulemaking, which aim to close a gap ...