Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ecstatic about the product's possibilities. Ditto for its just-announced ...
One of the best approaches to mitigate hallucinations is context engineering, which is the practice of shaping the information environment that the model uses to answer a question. Instead of ...
The generative AI in chatbots market is poised for rapid growth, driven by rising demand for personalized interactions, cloud ...
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What is workflow automation?

Automating manual processes improves efficiency and eliminates human error. Learn about workflow automation and how to create ...
Of course, there are countless value stocks that are worth mentioning, but this is a concise list of the top 3 undervalued stocks in the Software industry for Tuesday, January 13, 2026. Let’s take a ...
Every CEO I meet thinks their AI strategy is simple: implement tools, boost productivity, and stay competitive. The reality ...
The AI industry in 2025 saw big-money acquisitions, advancements in virtual assistants and agent orchestration and new ...
As companies continue to use AI to automate more lower-level functions, Salesforce's VP of Workforce Innovation Ruth Hicken ...
Adobe Inc. and Salesforce, Inc. both face real AI disruption risks, but CRM demonstrates stronger resilience and integration into enterprise workflows. CRM's accelerating RPO growth, robust AI-centric ...
For software developers, choosing which technologies and skills to master next has never been more difficult. Experts offer ...
Salesforce is scaling back its reliance on large language models due to significant reliability issues, shifting focus to deterministic automation with its Agentforce product. Executives acknowledge a ...
For years, AI operated in the background. Machine learning models quietly analyzed data without much risk of exposure. Then ...