While businesses are adopting AI-driven software from firms such as Freshworks for IT services, workflow automation and ...

In 2025, Google is removing reviews at unprecedented rates – and it is not accidental. Our industry analysis of 60,000 Google Business Profiles shows that deletions are being driven by a mix of: ...

Anthony Taormina is an original member of the GameRant team, having been part of the publication for 15 years. He coordinates content for all facets of the site and manages its social media, PR, and ...

Customer service and support software firm Freshworks Inc. today announced new artificial intelligence-powered upgrades across its employee experience and customer experience platforms. The new ...

Some New York City business owners say they're being extorted by fake reviewers who leave a slew of negative Google reviews and demand money for it to stop. It's become so prevalent that CBS News New ...

SAN MATEO, Calif., Nov. 05, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (FRSH), today announced that Freshservice for Business Teams is now available as a standalone product, no longer requiring an ...

Performance reviews are nerve-wracking for everyone. Career decisions and remuneration may hang in the balance. You want your manager to see your past year’s accomplishments the way you see them. So ...

Movers, roofing companies and others are being bombarded with phony one-star reviews on Google Maps. Then they’re asked to pay up. By Stuart A. Thompson Stuart Thompson first wrote about the ...

Freshworks stands out in the SaaS market by offering a lower total cost of ownership for its solutions compared to major competitors like ServiceNow and Salesforce. The company’s cloud-based solutions ...

Joshua Winowiecki does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond ...

New integration solution enables real-time synchronization between Freshservice and other key business systems, protecting SLAs and streamlining complex IT environments. The new connector addresses a ...

Customer service and support software firm Freshworks Inc. today announced the general availability of Freshservice Journeys, a new artificial intelligence-assisted feature within its information ...