The Institute of Customer Service (ICS) has today published their first biannual UK Customer Satisfaction Index for 2026 ...

Virgin Media O2 is doubling down on its commitment to tackle digital exclusion, by pledging to donate 12,000 phones to people who need them throughout 2026. Fo ...

Netcracker, its parent company, NEC, and customer, Virgin Media O2, will discuss how operators will benefit from the next ...

The calls come as customers are encouraged to drop the three telecoms giants for ‘price freeze’ rivals ahead of £48 a year ...

Virgin Media O2 is offering up to £160 for old gaming consoles, including PlayStation and Xbox, through its O2 Recycle scheme ...

Virgin Media O2 saved customers a collective 1.45 billion seconds of their time last year – equivalent to more than 24 million minutes or more than 400,000 ho ...

The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing ...

The UK’s biggest mobile provider is set to shut down a ervice completely after 20 years as it issues a final warning. O2 is axing 3G, branding it "a relic of a bygone era", with customers issued a ...

Final warning issued: O2 has released a final alert to customers using older mobile devices that rely on 3G technology. The provider, now part of Virgin Media O2, plans to complete the total ...

Anyone still using an older mobile phone on the O2 network is being urged to upgrade now. The popular UK mobile provider has just issued a final warning ahead of the imminent shutdown of its 3G ...

The telecommunications company O2 Telefónica and the global AI-powered business and technology transformation company, Capgemini, are expanding their strategic agreement in Germany. Under this new ...

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