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Quality management systems are really just about one thing: quality. But assuring quality in your products and services has a nice ripple effect of increasing customer satisfaction and keeping them ...

The Clinical Quality Management Program, commonly referred to as QM, continuously and objectively assesses key aspects of individual and institutional performance with the intent of improving health ...

This introductory course is designed to introduce the concepts, tools, and techniques used in managing and measuring quality and productivity in a business environment. Throughout the course, students ...

Statement on Quality Management Standards No. 1, A Firm’s System of Quality Management, becomes effective on Dec. 15, 2025, and the required documentation surrounding that system’s design, ...

Morgan Palmer is CTO of ETQ, helping customers achieve success by attaining new levels of excellence through quality for over 25 years. Every company strives for quality in its products, services, ...

Total quality management (TQM) strategies aim for long-term success by enlisting members of an organization at all levels to create customer satisfaction by making the best products possible. There ...

Quality management (QM) is ‘the coordinated activities to direct and control radiotherapy procedures with regard to quality. The main aim of quality in radiotherapy is safe and effective treatment. In ...

This graduate-level course focuses on the principles and practices of quality management in modern organizations. You will develop an understanding of the theories, methodologies, and tools used to ...