Originally called the NetworkStreaming SupportDesk, the company earlier this year rebranded its appliance as well as itself under the Bomgar name. Regardless of its moniker, the Bomgar Box is ...

At some point, calling your tech-savvy friends and relatives for help gets old. Or rather, they stop answering the phone, and you’re left on your own to figure out why your Wi-Fi doesn’t work.

Remote desktop tools are the only practical access solution for deskbound workers who are only occasionally out of the office, but should you use a hosted service or an appliance? It will depend on ...

Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

Hybrid and remote work has introduced novel difficulties for IT departments and workers, such as how to access resources or troubleshoot issues when employees are geographically dispersed. Fortunately ...

(MENAFN- GetNews) “Our online remote support platform enables our customers to manage all their IT needs from a single source,” the spokesperson added.“Our team has unmatched experience in handling ...

Threat actors have been exploiting a command injection vulnerability in Array AG Series VPN devices to plant webshells and create rogue users. Microsoft has fixed a known issue that caused problems ...

There are reports by both Windows 11 and Windows 10 PC users whereby after installing a recent Windows update, they cannot start Remote Desktop Services on their ...